Why choose
Robert Samson?
Our values
No two funerals are the same. No two funeral directors are the same either.
Compassion
Our staff choose to do this job because we care deeply about families. We care that you successfully arrange a send-off that’s just right based on what’s important to you and your loved ones. For some, that road is well trodden and for others, it’s the first time. But for all it’s an emotional time to make big, unfamiliar decisions. Our team offer experience, patience, time and a lot of understanding. Which is why compassion for bereaved families is our number one value.
Respect
This applies both to the deceased and also the bereaved family left behind. From the first time someone comes into our care, we treat them with the same respect we’d apply to our own family, throughout their final journey. And for those left behind, we ensure they can lean on our experience, have the time, space and support to arrange the funeral they really want, not one that is convenient for us.
Integrity
We’re transparent about what’s involved in a funeral and also how much it will cost. No upselling, no hidden extras, no surprises. We don’t charge extra for viewings, Saturday morning funerals, out-of-hours removals or for any extra staff needed on the day. Delivering the highest standards of service matters to us: ensuring you get the support you need and earning your trust along the way.
Dedication
Our dedication sets us apart too. From offering a single point of contact throughout rather than a split team or a call centre to being available 24/7, 365 days a year. And the little things we do such as picking up clothing, delivering ashes, returning jewellery and other valuables. After the funeral, we don’t stop caring. Families can access our complimentary bereavement support in a variety of ways: one-to-one counselling or attending a group course.
Each funeral is unique. Every funeral is special.
Robert Samson is here for you when you need us the most.
Latest Posts
How to choose a memorial
Memorials are the lasting tribute we can leave for generations to come. In five simple steps, we explore how to choose the perfect stone memorial. Choose a location Memorial stones or markers are typically erected in graveyards and cemeteries to indicate a grave but...
Give us your wishes. We’ll give you our promise.
In our experience, the best funerals are those where everyone looks back with peace of mind that they got it “just right”; that the tone, style and format was to the deceased’s preference. Those we find tough to arrange are the funerals where families have no idea...
FUNERAL of HM QUEEN ELIZABETH II
Robert Samson is proud to be part of the dedicated team who have cared for our late Queen with dignity since her sad passing. Rehearsals for the procession from Balmoral to Edinburgh have taken place regularly over many years, with every detail considered. For Robert...
